Steve Davies Mortgages
Steve Davies Independent Mortgage Services  Ealing, London  About us

Complaints Procedure

If you wish to register a complaint, please write to Steve Davies Independent Mortgage Services Ltd, 51 Tring Avenue, London, W5 3QD or by email to steve@sdims.co.uk or by telephone: 07789 551776.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567. The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.

Compensation Scheme

If you make a complaint and we are unable to meet our liabilities, you may be entitled to compensation from the Financial Services Compensation Scheme.

Further information about the limits applicable to the different product types is available from the FSCS at www.fscs.org.uk/what-we-cover/products